Charter offers two options for adding EPIX depending on your Charter subscription. 
 
Charter TV subscribers can add EPIX as a premium service.  EPIX comes with access to EPIX on TV, EPIX On Demand with over 150 movies, and thousands of EPIX movies streaming to your computer or internet-connected devices.  Internet-connected devices include tablets, smart phones, and streaming media players like Roku. If you’d like to add EPIX to your Charter TV subscription, please click here to chat live with a Charter Agent or have a Charter Agent call you directly.
 
At no extra cost, Charter Internet Plus, Max, or Ultra100 subscribers get EPIX on charter.net, on EpixHD.com, and streaming to internet-connected devices.  Additional access to EPIX on TV and EPIX On Demand requires a Charter TV and EPIX subscription.  If you’d like to upgrade your Charter Internet service to one of the three levels that includes EPIX streaming movies, please click here for more information. 
 
You can also always call Charter directly at 1-888-438-2427. 

Use your Charter credentials to access EPIX Online Content.

•Customers with Charter Internet should log in with their charter.net email address, password and service address zip code
•Customers who do not have Charter Internet should log in with their Charter My Account username, password and service address zip code

Your Charter credentials can be entered at either http://www.charter.net/tv/3/network/vendor/Epix or Charter.EpixHD.com

To set up additional EPIX logins, visit charter.net/myaccount. Each qualifying customer can have up to 10 logins.

The Charter Head of Household can set viewing permissions for all sub account holders by visiting charter.net/videoparentalcontrols or by visiting charter.net/myaccount and clicking on “Online Video Parental Controls”. By default, all sub accounts are set to TV-14 and TV-PG. If you have questions regarding who is listed as the Head of Household, please contact Charter for verification. You can reach a Charter representative online by clicking here or by calling 1-888-438-2427.

Once you have changed your parental controls, please be advised that you must log out, clear your cookies, and wait about five minutes for the cache to clear before logging back in. The new parental controls should now be set. If you have any further questions, you can contact Charter by following this link.

To clear your cookies:
Internet Explorer 7
1. From the Tools menu in the upper right, select Internet Options.
2. Under "Browsing history", click Delete.
3. To delete your cache, click Delete files.
To delete your cookies, click Delete cookies.
To delete your history, click Delete history.
4. Click Close, and then click OK to exit.

Internet Explorer 8
1. From the Safety menu in the upper right, click Delete Browsing History. 
2. Deselect Preserve Favorites website data, and select Temporary Internet files, Cookies, and History.
3. Click Delete.

Mozilla Firefox
1. From the Tools menu, select Clear Recent History.
2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
3. Click the down arrow next to "Details" to choose which elements to clear.
4. Click Clear Now.

Google Chrome
1. On the upper right, from the Tools menu, select Options.
2. From the Under the Hood tab, click Clear browsing data.
3. Select the items you want to clear (e.g., Clear browsing history, Clear download history, Empty the cache, Delete cookies and other site data).
4. You can choose the period of time for which you want to clear cached information from the Clear data from this period drop-down menu. To clear your entire cache, select Everything.
5. Click Clear browsing data.

Safari
1. From the Safari menu, select Reset Safari.
2. From the menu, select the items you want to reset, and then click Reset.

We can't be responsible for any of the scripts, but we can help you with your streaming quality.

To change picture quality settings, click on the "Stream Info" button, just to the right of the movie player. There, you will be able to choose "Maximum/Locked" for the highest quality available.

Click here for more help from Charter.