• For Verizon FiOS Customers
  • How do I order EPIX?
    Click here to order EPIX at Verizon.com. You can also subscribe by following the prompts on channel 895 (HD) or 395 (SD) or calling 1-888-553-1555 (select option #3 for “new products & account changes”).

    Note: It can sometimes take Verizon FiOS 24 to 48 hours to enable your online access once you've ordered EPIX. Sorry about that...
  • How much does it cost?
    EPIX, which includes the channel, the VOD service, and EPIX.com is priced at $9.99 per month with no minimum term; the monthly charge will be included with your Verizon FiOS TV billing statement for your convenience.

    For more information, tune to channel 895 (HD) or 395 (SD) or calling 1-888-553-1555 (select option #3 for “new products & account changes”).
  • So, if I have the channel on my TV, I'm all set?
    To watch movies on EPIX.com as a Verizon FiOS customer, you must have television and Internet service from FiOS.

    Note: It can sometimes take Verizon FiOS 24 to 48 hours to enable your online access once you've ordered EPIX. Sorry about that...
  • I forgot my Verizon Online name and/or password! What do I do?
    If you don't know your Verizon Online name or password, visit: https://www.verizon.net/ssowebapp/alternateAuth/altChoice.jsp

    If you know your Verizon Online user name and the answer to your secret question but have forgotten your password, you can use the Verizon Online Password Reset tool to reset it. When changing your password, keep the following tips in mind:

    • Your password is case-sensitive.
    • Use a combination of at least six numbers and letters.
    • Don't use your user name in any form (For example, spelled backwards or with a number added to the beginning or end).
    • Avoid using a single word, from any language, with a number added to the beginning or end.
    • Your password cannot include such characters as /, #, *, or blank spaces.
    • Please allow up to one hour for your password change to take effect.

    If you’re still having problems logging in, Verizon provides an online tool to help you retrieve your user name and password. Click here to troubleshoot login issues.
  • I'm a FiOS Customer and it's not working when I enter my FiOS name and password in the box. Who can I talk to?
    Verizon customers may contact Verizon Customer Support to submit questions via phone, email or live chat. Click here to contact Verizon Customer Support.

    If that still doesn't work, you need to ensure that you have an EPIX subscription. Click here to order EPIX at Verizon.com or tune to channel 895 (HD) and 395 (SD) and follow the prompts or call 1-888-553-1555 (select option #3 for “new products & account changes”).

    It takes Verizon FiOS 24 to 48 hours to enable your online access once you've ordered EPIX.

    Note: It can sometimes take Verizon FiOS 24 to 48 hours to enable your online access once you've ordered EPIX. Sorry about that...