A majority of audio issues that users experience can be resolved on their end very easily. The following are some suggestions if you are experiencing less than satisfactory audio:

▪ Make sure the volume level on the video player is properly set and that you have not muted the movie.
▪ Make sure that your computer speakers are turned on and that the volume is set to the appropriate level. Also make sure that your computer volume is not muted. To check this do the following: On Windows: double-click the volume Icon in the System Tray making sure none of your settings are muted. On Macintosh: the volume controls are located in the top right corner of the menu bar.
▪ Make sure that you are able to listen to audio files locally on your computer.
▪ Restart your browser and try to watch another video.

If these steps do not resolve your issue, you may need to reinstall Flash